At Nana’s Farm and Resort, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a booking, or interact with us in any way.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, contact number, email address, address, date of birth.
Booking Information: Dates of stay, preferences, number of guests, special requests.
Payment Details: Billing address and payment method (handled securely by third-party processors).
Website Usage Data: IP address, browser type, device type, pages visited, and cookies for analytics and improvements.
2. How We Use Your Information
Your data may be used for the following purposes:
To process and confirm your reservation.
To communicate booking confirmations, special offers, or updates.
To improve our services, facilities, and website.
To comply with legal obligations or protect our rights.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
Trusted third parties who assist with payments, marketing, or technical services (under strict confidentiality).
Law enforcement or legal authorities if required by law.
4. Cookies and Tracking
We use cookies and similar technologies to:
Understand website traffic and visitor behavior.
Remember your preferences.
Improve your user experience.
You may disable cookies through your browser settings, though it may affect some features of the website.
5. Data Security
We take data protection seriously and implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your personal data.
6. Your Rights
You may:
Access the personal information we hold about you.
Request correction or deletion of your data.
Opt-out of marketing emails at any time by clicking the unsubscribe link or contacting us.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies independently.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.
9. Updates to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For questions, concerns, or requests regarding your personal data, please contact: